Title: Services Manager (Newcastle Upon Tyne)
Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE4 6UT, UK
Company: Home Group Limited
Services Manager
Salary £29,000 to £30,250 pa (depends on experience) and great benefits including Health Cash Plan,?on call shift payment of £14.30 per session
Permanent, full time (37.5 hpw),
Newcastle Upon Tyne
We cant offer a CoS for this role
Home, a place where you belong
Want to lead a team that really cares and empowers customers to live their best life?Join us as our Services Manager and lead our Newcastle STEP team to deliver person centred housing related support and make it a Great Place To Work for our colleagues! Youll manage our services which house customers experiencing Mental health, Drug & Alcohol misuse who come with a range of complexities. They are looking for a home with support from our team to live independently in the community. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!
Whats in it for you?
34 days leave, pro-rated (including bank holidays and a me day)
Paid time off for volunteering
Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
What youll do
Leading our team of support workers and coordinators, youll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts
Youll coach your team and manage individual and team performance
Youll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded
Youll promote the service, ensuring that its visible and accessible to referring agencies and self-referring customers and promote our brand in the community
Youll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike
Why join us
This is more than a job its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every day!If youre ready to leave behind the ordinary, do something that really matters.Be part of one of the UKs top 10 Great Places to Work!
You have
Great people skills, ability to communicate and understand where people are in their life
The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers
Ideally, youll have experience of leading a team, and have the knack for empowering and developing others
Experience of delivering support in a housing or care environment
To get from A to B if you can drive is a bonus and we'll pay your milage or bus fares for those that dont drive.
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!
The practical bits
Work pattern is generally Mon-Fri 9-5pm where you manage own diary
Although youll lone work, we do get together regularly for training and team meetings.
Able to use technology
Youll need an Enhanced check done and we pay for that.
Find out more
Click APPLY NOW to see ourClient Services Manager job description, find out aboutus and for help to apply. Roles can close early, so dont wait.
For reasonable adjustments email
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Apply now and showcase your skills and experience