Volunteer Retail Assistant Cash Desk Volunteer

Cash Desk Volunteer – Teesside Hospice

Accountability: Deputy Head of Retail and Head of Retail

Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton,

Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton, Redcar, Saltburn, Skelton,

Stokesley, Thornaby, and Yarm

Time Commitment: Shops generally open 9am to 4.30pm Monday to Saturday.

Minimum of 2 hours per week preferred, discussed with Shop Manager.

DBS Check needed? No

Age Requirements: From 14 years old plus

Role Summary: As a volunteer cashier, you will be at the heart of our

operations, engaging with customers, handling payments, and expressing gratitude to

donors. Responsibilities include operating the till, answering customer inquiries,

promoting Gift Aid, and collaborating with volunteers to ensure efficient operations. This

is a customer-focused role with opportunities to make a positive impact.

Key Responsibilities

Engaging with customers and providing excellent service

Answering questions from customers, donors, and supporters

Collaborating with fellow volunteers to ensure efficient operations

Operating the till and handling payments

Assisting with administrative tasks and reception duties

Promoting Gift Aid

Implementing add-on sales strategies

Benefits

20% discount on purchases made at our shop

Opportunities for training and personal development

Reimbursement of reasonable travel expenses

Provided lunch if volunteering for more than 5 hours per day

Access to discounts with other retailers and companies

If you’re friendly, reliable, and eager to contribute to our cause, we’d love to have you

join our team!Teesside Hospice is committed to eliminating discrimination and values

diversity in the workplace.