Cash Desk Volunteer – Teesside Hospice
Accountability: Deputy Head of Retail and Head of Retail
Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton,
Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton, Redcar, Saltburn, Skelton,
Stokesley, Thornaby, and Yarm
Time Commitment: Shops generally open 9am to 4.30pm Monday to Saturday.
Minimum of 2 hours per week preferred, discussed with Shop Manager.
DBS Check needed? No
Age Requirements: From 14 years old plus
Role Summary: As a volunteer cashier, you will be at the heart of our
operations, engaging with customers, handling payments, and expressing gratitude to
donors. Responsibilities include operating the till, answering customer inquiries,
promoting Gift Aid, and collaborating with volunteers to ensure efficient operations. This
is a customer-focused role with opportunities to make a positive impact.
Key Responsibilities
Engaging with customers and providing excellent service
Answering questions from customers, donors, and supporters
Collaborating with fellow volunteers to ensure efficient operations
Operating the till and handling payments
Assisting with administrative tasks and reception duties
Promoting Gift Aid
Implementing add-on sales strategies
Benefits
20% discount on purchases made at our shop
Opportunities for training and personal development
Reimbursement of reasonable travel expenses
Provided lunch if volunteering for more than 5 hours per day
Access to discounts with other retailers and companies
If you’re friendly, reliable, and eager to contribute to our cause, we’d love to have you
join our team!Teesside Hospice is committed to eliminating discrimination and values
diversity in the workplace.