Title: Service Coordinator (Gateshead)

Location: Gateshead, Tyne And Wear, North East, NE11 0NY, UK

Company: Gem Partnership

Role:Service Coordinator

Salary:£35,000 - £40,000 per annum

Location:Gateshead

GEM Partnership is delighted to exclusively partner with OES Group in their search for Service Coordinator.

Founded in Birtley, with a now truly global reach, OES Group is a market leader in preventing and protect assets against corrosion and fouling in the Offshore Wind sector and they are seeking to replicate this success in the Maritime space. Having developed complete in-house solutions for cathodic protection and anti-fouling systems, rapid growth has followed including expansion into a new facility, opening an office and warehouse in the Netherlands and diversifying into new sectors.

Last year the business acquired a facility on Team Valley and their stellar trajectory was recognised with the award for Fastest Growing Medium Business at the 2024 North East Fastest 50 Awards, in the £10m - £30m turnover category.

The Service Coordinator is responsible for planning, coordinating, and supporting offshore service operations related to corrosion protection systems. This role ensures the efficient scheduling of personnel, equipment, and materials while maintaining clear communication between offshore teams, clients, and internal departments. The position plays a critical role in ensuring projects are delivered safely, on time, and in line with technical and contractual requirements.

Key Duties:

• Coordinate offshore service activities, including inspection, installation, and maintenance of cathodic protection (CP) systems
• Act as the main point of contact for clients regarding service schedules, updates, and documentation
• Prepare and manage work packs, service reports, and technical documentation
• Maintain accurate project records and track progress against schedules
• Utilise Aconex to manage document control, correspondence, and project workflows
• Liaise with engineering, procurement, and offshore teams to ensure readiness for mobilisations
• Monitor project timelines and proactively address delays or logistical issues
• Support compliance with offshore safety standards and company procedures
• Assist with cost tracking, invoicing, and service reporting

The Person:

• Experience in a service coordination or project support role within offshore, marine, or oil & gas environments
• Experience using Aconex for document control and project coordination (preferred)
• Strong organisational and planning skills with the ability to manage multiple projects
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to work under pressure and meet tight deadlines in a dynamic offshore environment
• Strong stakeholder management skills
• Ability to prioritise and multitask

The role is based from their Gateshead site 5 days per week and may require occasional travel to client sites. If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Graeme Parker at GEM Partnership or for a discreet conversation call our Peterlee office.

GEM Partnership is acting as an employment agency on this vacancy.

Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion.

We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

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