Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North East region. We are working in partnership with Insight Healthcare and Middlesbrough & Stockton Mind to deliver the IMPACT on Teesside service.
We are looking for experienced administrators to join our existing admin team.
As a front-line member of this team, you will deal directly with people contacting the service and provide admin support to the team of therapists. You will also assist inproviding an efficient appointments administration service by assigning appointments for new patients to the service. You will be the point of contact for referral and first appointment telephone enquiries and any other duties relating to the referral or appointment booking process.
The ability to work both independently and with direction is a necessity; experience of the patient management system IAPTUS would be advantageous.
You should also have an NVQ Level 2 in Administration/Business subject, and a good understanding and experience of working with database systems.Computer literacy is essential as you will be expected to input information onto a clinical database.
These positions will be based at our Redcar office within Redcar & Cleveland Leisure & Community Heart. Hours of work will be 3 days 9am-5pm and 2 days 12pm-8pm, with flexibility required to cover periods of holiday and sickness.
Salaries will be based on £18,525 per annum.
Alliance offers first rate training and development opportunities, flexible working (where appropriate), child-care voucher scheme, 38 days annual leave per annum/pro rata, EAP health scheme and a 3% contributory pension scheme.
Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and is committed to the National Living Wage.
Alliance Psychological Services follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of clients.? Please note that due to the nature of the duties of these roles, an enhanced criminal records disclosure will be sought in the event of a successful application.?