At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just whowe'relooking for! Of course, experience andtrack recordare important, butwe'remore interested in hiring someone that embodies our People Promises.That'ssomeone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise,we'rededicated to creating inclusive and thriving Communities for both our Customers and Employees.?

Please note: The weekly working pattern for this role is Monday to Friday 9-5 and we have 2 positions available for this role.

More about your role

In this role,you'llsupport customerswith complex needsto sustain their tenancy and remain as independent as possible.You'llrespond to referrals, address tenancy concerns, signpost customers to the right agencies and provide a mobile housing management service by visiting homes to ensure they are safe,secureand suitable.

Working as part of theIntensive Housing ManagementTeam,you'llmanage your own caseload, carrying out assessments,signupsand tenancy reviews, while responding to issues such as ASB and tenancy breaches.You'llwork closely with external partners throughmultiagencymeetings, keepaccuraterecords and support plans up to date, report safeguarding and property concerns, and contribute to key service targets including arrears,voidsandrelettimes.

More about you

It is essential that you meet the following criteria to be eligible for an interview

• Social Housing experience within a customer facing role

• Valid UK driving licence and access to your own car

You'llhave experience working in supported or social housing and will be confident supporting customers with complex needs while helping them understand and manage their tenancy responsibilities.You'llbe knowledgeable about tenancy management, safeguarding, and the regulatory requirements that underpin good housing practice, andyou'llbe comfortable working independently across multiple schemes.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.?

We know thatthere'salways more we can do to make you smile,that'swhy we offer a comprehensive benefits package with each role, yours will include:?

• Competitive salary, with a salary review yearly?

• Pension with matched contributions up to 7%?

• Excellent holiday package up to 35 days annual leave with theoptionto buy or sell leave?

• Cashback plan for healthcare costs up to £500 saving per year?

• A bonus scheme for all colleagues at 2%?

• Training and development?

• Extraperksincluding huge discounts and offers from shops, cinemas and much more?

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities