Title: Marketing Coordinator (Washington, Tyne and Wear)

Location: Washington, Tyne And Wear, Tyne And Wear, North East, NE38 7SD, UK

Company: ASC Connections Ltd

A well-established manufacturing business is recruiting for a Marketing Coordinator to join their team on a permanent basis. This is an excellent opportunity for a customer-focused professional with an interest in marketing and coordination, who enjoys a varied role in a fast-paced environment.

Reporting to the Customer Service Manager, you will play a key role in supporting both customer service operations and marketing initiatives, helping to ensure a smooth customer journey while contributing to brand and promotional activity.

As a Marketing Coordinator, you will be responsible for two main aspects -

Customer Service & Order Support

• Proactively responding to customer enquiries, including order status and amendments
• Prioritising and processing customer orders accurately
• Monitoring customer accounts and resolving issues such as delivery delays etc.
• Coordinating deliveries, preparing despatch documentation and booking transport
• Maintaining accurate records across internal systems and spreadsheets

Marketing Support

• Assisting with the planning and delivery of marketing campaigns and promotions
• Coordinating the creation and distribution of marketing materials (emails, brochures, digital content and social media posts)
• Maintaining website and social media content to ensure accuracy and engagement
• Supporting digital marketing activity, including email campaigns and performance tracking
• Assisting with market research, reporting and the organisation of events and trade shows

Ideally you will have the following skills & experience -

• 1-3 years' experience in customer service, marketing coordination or an administrative role
• A customer-focused mindset with excellent written and verbal communication skills
• Familiarity with digital marketing tools and social media platforms
• A marketing qualification (preferred but not essential)
• Language skills such as French or Spanish (preferred but not essential)

On offer for this Marketing Coordinator role -

• Permanent, full-time position
• Working hours of 37.5 hours per week
• Monday-Friday: 8:00am-4:15pm (3:00pm finish on Fridays)

• Salary of £30-35k+ dependant on experience

If you are a motivated Customer Service or Marketing Coordinator looking for a varied role combining customer engagement and marketing support within a stable and supportive business, please apply today.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

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