Job Role:
700 Club is a homelessness charity based in Darlington, and we are seeking an experienced Support Worker to join our team. The role is to deliver housing-related support to clients aged 18 and over with high support needs. The aim is to empower clients to develop the skills and stability required to transition into more permanent accommodation and achieve greater independence.
The role will ensure person-centred support to clients, addressing housing, health, and wellbeing needs while promoting independence and resilience and essential administrative tasks such as risk assessments and support plans.
The successful candidate will assist clients with practical tasks such as budgeting, accessing benefits, managing tenancy responsibilities, and engaging with external services. They will also support clients with substance use challenges by promoting harm reduction strategies and facilitating access to specialist services where appropriate.
The role will work in partnership with internal teams and external agencies to coordinate holistic support tailored to individual needs. Candidates will encourage client participation in meaningful activities and community engagement to reduce isolation and build confidence.
Candidates should have at least one years' experience of supporting vulnerable people who can lead chaotic lifestyles.
· Following the admissions procedure, conduct admissions to the project, completing all necessary paperwork accurately and efficiently to ensure a smooth process.
· Collaborating with key workers to develop support plans and comprehensive risk assessments
· Maintaining effective communication with your Line Manager and the Gateway system regarding client referrals, admissions, and departures to ensure seamless service delivery.
· Providing practical assistance with budgeting, tenancy responsibilities, and accessing benefits.
· Providing Tier 1 and Tier 2 brief interventions for clients with drug and alcohol issues, promoting harm reduction strategies and referring to Tier 3 specialist services where appropriate.
· Maintaining accurate and up-to-date records in both digital and manual formats, including client support files and personal charges.
· Assisting clients in sourcing permanent accommodation by providing advice on housing options, supporting informed decision-making, and helping with applications.
· Identifying when individuals require further professional support and referring to specialist services.
· Providing person focused tenancy advice to residents, enabling them to maintain their tenancies, and move on to live independently within their own homes.
· Ensuring individuals have a good understanding of their tenancy agreements. Working collaboratively with clients to maintain agreed standards of cleanliness and care within the hostel environment. Report any damage or required repairs promptly in line with maintenance procedures.
· Maintaining the buildings’ health and safety files and housing management paperwork.
· Undertake any additional tasks or responsibilities as directed by your Line Manager to support the smooth running of the service.
Apply now and showcase your skills and experience