Title: Housing Management Worker (Newcastle Upon Tyne)

Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE4 6SB, UK

Company: Home Group Limited

Housing Management Worker

Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan

Permanent, full time (37.5 hpw)

Newcastle Upon Tyne

We cant offer a CoS for this role

Home, a place where you belong

This is a great opportunity for a Housing Management Worker to join our teams working with both Newcastle STEP and Newcastle Community Enablement. As our Housing and Property Specialist, youll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Whats in it for you?

• 34 days leave, pro-rated (including bank holidays and a me day)
• Paid time off for volunteering
• Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What youll do

• Our customer group is a mixture of complex needs, primarily Mental Health & Learning Difficulties

• Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.

• Help our customers with housing benefit claims, making sure that these are received on their rent account.

• To support the next customers who needs our help and for maximum occupancy, youll turn around vacant or void properties within set timescales.

• Youll carry out and record the routine safety and compliance checks in our buildings and communities making sure were compliant.

• Youll also manage the admin updating records, ordering, and arranging payment for works to be done

Why join us

This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!

You have

• A background in property management, but thats not a deal breaker! Perhaps youve worked in an environment with compliance and health and safety checks?

• Knowledge or understanding of Housing Benefit.

• A passion for delivering excellent customer service and a genuine desire to help your customers.

• The ability to work on your own initiative, positively influencing people from all different backgrounds.

• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!

The practical bits

• Working Monday to Friday, 9:00 - 17:00

• Based at our office space in Newcastle youll spend your time travelling around the properties in our patch, predominantly the west end of Newcastle

• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,

• Youll need an Enhanced DBS check done and we pay for that.

• A valid driving licence and a vehicle is preferred but not required

Find out more

Click APPLY NOW to see ourHousing Management Worker Job Description, find out aboutus and for help to apply. Roles can close early, so dont wait.

For reasonable adjustments email

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