Field based role facilitating the maintenance and incident response for events on the OFNL network.

Perform routine maintenance of telecoms equipment deployed in our Fibre To The Premises (FTTP) network.

Working for the OFNL wholesale/operational brand and providing support to our Network Operation Centre (NOC) and Field engineering teams.

This position will also require participation in a call out rota to be first responders and carry initial fault diagnosis or maintenance work during out of hours periods including weekends and public holidays.

Contribute to the successful delivery of OFNL services.

Day to day maintenance of OFNLs network equipment.

Site audits against network design standards and specifications.

Work safely at all times wearing relevant PPE that is supplied.

Act as an OFNL representative and provide escort for third party access as required.

Provide remote hands for NOC engineering teams.

Provide support to field engineers during 2-person activities.

Create and maintain OFNL documentation as required.

Attend training courses and keep up to date with relevant technologies.

Always conduct themselves professionally.

Ability to demonstrate an enthusiastic and energetic approach and a passion for customer service.

Ability to communicate both verbally and in writing and to form good relationships with staff at other levels within the business.

Ability to display initiative, make rational and appropriate decisions.

Proficient in following BU-UK and OFNL procedures.

Capable of solving problems and overcoming obstacles.

Ability to achieve targets and assigned outcomes.

Ability to operate independently and as part of a team.

Understand and displays positive attitudes to work.

Willing to take on responsibilities, challenges and to learn.

Ability to manage multiple tasks and prioritise work.

Practical experience using hand held tools

Self-motivated and enthusiastic.

City & Guilds 3667-02.

NRSWA certificate.

Safety underground certificate SA002.

Duct survey certificate S6.

Experience in network maintenance task, GPON/FTTH technology or telecom environment.

Use of an OTDR tester and an ability to analyse results.

Able to adapt to changing work practices and environment.