Revenues & Benefits Assistant job in Bassetlaw 37 hpw

Revenues & Benefits Assistant

  • Employer - Bassetlaw District Council
  • Reference number -
  • Sector - Public - local government
  • Department - Revenues & Benefits
  • Location: - Bassetlaw
  • Salary - 2 | £19,312 - £20,493 per annum
  • Duration - Permanent
  • Hours - Full time | 37 hpw
  • Closing date - Wednesday, 22 September 2021 12:00

Job Description

We are looking for an enthusiastic individual to join our busy Benefits Unit based at Queens Buildings, Worksop.

The successful candidate will provide administrative support to a team dealing with Housing Benefits and Council Tax discounts. In addition, you will be required to support the Council tax team with administration of Council Tax information. You must therefore, have a flexible approach to work in other areas of the service.

Among other qualities, you must have: • At least 1 years’ experience working in an office or customer service environment • Experience of dealing with customers by telephone, email or in writing • The ability to work effectively in a team. • Minimum of 3 GCSE (grade 4-9 or C and above) to include Maths and English (or relevant equivalent) • Effective communication skills, written and oral and the ability to deal with difficult or sensitive situations • The ability to work under pressure and to tight deadlines • Good computer skills including use of Microsoft products and mobile services • The ability to follow complex work based procedures and policies • Good organisational skills to deal with and manage work loads.

Experience of working in a means-tested benefits area or Local taxation would be an advantage.

This position will be subject to a Basic Disclosure & Barring Service check.

Bassetlaw District Council recognises employees’ commitment to excellence in service delivery, and in return is committed to providing a healthy work-life balance as part of a generous rewards package, which includes: • A minimum of 25 days annual leave rising incrementally each year to a maximum of 31 days after 5 years’ service, plus bank holidays. • A generous Pension Scheme • Flexitime scheme • Annual leave purchase scheme • Free healthcare cash plan and benefits • Family friendly policies Discounted car parking

To request an application pack, please visit www.bassetlawjobs.co.uk, email hr@bassetlaw.gov.uk or telephone the HR Team on (01909) 533121. Please quote the relevant position reference FPS00534P on the application form and within all correspondence.

Contact information

Please return your fully completed application form quoting the position reference number to hr@bassetlaw.gov.uk or by post to:

Bassetlaw District Council

Queens Buildings,

Potter Street,

Worksop,

Nottinghamshire,

S80 2AH

Interview information

Wednesday 6 October 2021

How to apply

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