Outreach Volunteer job in Cleveland

Outreach Volunteer

  • Employer - Citizens Advice Witness Service
  • Reference number -
  • Sector - Charity
  • Department - Witness Protection
  • Location: - Cleveland
  • Salary - Unpaid
  • Duration - Temporary
  • Hours - Various
  • Closing date - Ongoing

Job Description

The Citizens Advice Witness Service offers support to defence and prosecution witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

Last year, we provided practical information and emotional support to 180,000 witnesses in around 270 criminal courts across England and Wales.

Giving evidence as a witness can be daunting and the court process can be complicated and difficult to understand. We’re here to provide someone for witnesses to talk to in confidence (but not about the evidence in the case).

The Witness Service is funded by a grant awarded to Citizens Advice from the Ministry of Justice.

We’re looking for volunteers who have a friendly, mature and empathetic manner towards others. You need to have good listening and verbal communication skills. We’re also looking for people who are non-judgemental and impartial in supporting all people, and who have the confidence to support vulnerable people and people with specific needs.

As an outreach volunteer, you’ll support witnesses who feel vulnerable or intimidated by meeting them in a safe place like their home, a school or community centre.

You’ll need to be flexible with your availability - outreach visits can take place in the evenings until 6.30pm.

Contact information

Application forms are available from ami.dodd@citizensadvice.org.uk

How to apply

Please see the contact information section above for details about how to apply for this job.

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