Database Administrator

Pickerings Lifts is a national, well established, privately owned, independent, leading lift specialist with 170 years’ experience. Through our exceptional and motivated people, we work as one team to deliver outstanding customer service, exceptional engineering and first-class workmanship.

Due to continued success, we require a Database Administrator to join our expanding team. The successful candidate will be providing administrative support to maintain the internal database and invoicing.

Main Duties:

• Create and maintain customer asset lists on the central database.
• Ensure contractual agreements are reflected on the database and amend according to any agreed changes.
• Enter customer work orders and invoice pre-planned maintenance visits.
• Update customer systems.
• Liaise effectively with other departments to resolve invoicing queries.
• Provide excellent customer service to internal stakeholders and customers by phone and email.
• Deal with all enquiries in a timely manner.
• Provide an efficient and seamless administration.

Personal Specifications:

• Self-motivated and have a pro-active and driven approach to their work.
• Strong communication skills with the ability to develop successful relationships with departments across the business.
• Good IT skills esp. Excel and Outlook.
• Experience in using internet-based invoicing systems would be beneficial.
• Excellent written skills and telephone manner.
• Strong organisational and time-keeping skills.
• Must have a keen attention to detail.
• Able to prioritise work effectively, work to deadlines and work positively as part of a team.
• Experience in maintaining good customer relations.
• Commercial awareness of accounts would be an advantage.

Pickerings Lifts is an Equal Opportunities employer and positively welcomes suitable qualified and experienced applications from individuals irrespective of sex, race, gender, age, national origin, religion, religious belief, sexual orientation, or disablement. We are committed to diversity, equity and inclusion in the workplace. A copy of our Diversity, Equity & Inclusion Policy is available on request.

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.