ASSISTANT HOSPITALITY MANAGER

An exciting opportunity has arisen for an Assistant Hospitality Manager to join Middlesbrough Football Club to provide Duty Management for Conference & Events and Hospitality operations

THE ROLE: • To induct, train and develop staff to ensure the hospitality team deliver and achieve high standards of performance. To also ensure staff are trained in all business and legal requirements • To ensure all activities comply with necessary hygiene and safety standards • To maintain presentation standards of cleanliness within each work area • To ensure set up and breakdown is planned accordingly around MFC business requirements, reviewing logistical requirements in line with H&S standards and policies • To manage stock control of CCG and consumables within the Hospitality department • To manage all quarterly stocktakes and report any discrepancies • To perform regular equipment checks and supply needs are checked and discrepancies reported • To ensure all appropriate records are maintained in accordance with the business and legal requirements • To ensure all staffing and products effectively used, monitored and controlled balancing budgetary requirements and customer needs • To ensure that staffing rotas are completed in line with MFC budget and business requirements • To plan, track and control expenditure so it stays within budget as directed by Hospitality Services Manager and C&E Services Manager

CANDIDATES SHOULD: • Have proven experience within hospitality industry service and standards • Have knowledge of hospitality and/or conference and events sector • Exhibit proven knowledge of budgetary control to manage targets as directed by C&E and Hospitality Services Managers • Take pride in their work, appearance and punctuality • Have a minimum of 3 years ‘front of house’ experience in training, conference & events or hospitality environment • Have experience in delivering people and process change as directed by SMT • Be flexible to offer support on Match Days as required.