Advocacy Team Manager

Overview

You will lead, supervise, and monitor the performance of the team, and contribute towards the development and growth of the service and the staff team. You will provide oversight of the day to day running of the service, including accepting and allocating referrals, managing capacity and demand and providing regular guidance on safeguarding and safety related issues.

The post holder will play an active role in contributing to the planning and development of the wider organisation and acting as an ambassador for  Teesside Mind's values.

Experience Required

• Advocacy qualification/s
• Educated to Level 3 or equivalent
• Management qualification
• Successful project management- quality assurance, performance management, targets, monitoring reports
• Partnership working and contract management
• Delivering effective line management supervision
• Delivering effective case management – audits, risk management, record keeping
• Identifying and managing risk and safeguarding concerns

More requirements are listed in the job pack.

Responsibilties & Qualifications

• Responsible for managing and leading the delivery of the Advocacy service.
• Monitor performance, quality delivery and outcomes of the service inline with the contract and service model.
• Build honest, open and effective relationships with partners, including the Teesside advocacy hub and lead provider, the staff, commissioners, funders, and other agencies within the local area, and be able to influence and negotiate effectively with those partners to progress our work.
• To represent the service at provider meetings and events and act as a point of contact for commissioners and other professionals.
• To prepare timely and accurate monitoring reports as per contract requirements.

More responsibilities are listed in the job pack.