Admin Assistant/Receptionist

To work across Teesside Mind’s building based in Middlesbrough providing an excellent administrative and reception service.

Overview

To deal with enquiries made by phone and face-to-face from the public, service users and professionals. To provide information about Mind services and those of other organisations. To provide an initial caring response to any distressed callers and involve colleagues as appropriate.

Experience Required

Maths and English GCSE – Grade C minimum (or equivalent) 

A relevant admin qualification to NVQ level 3 

Minimum of 2 years’ experience of administrative work in a busy office environment 

Minimum of 2 years’ experience of reception/working with the public including people who may be distressed 

Setting up and maintaining effective office systems 

Working independently and with limited direct supervision

Direct personal experience of mental distress, either as a user of services, through self-management or as a carer

Responsibilties & Qualifications

Please see Job Description for more details

Working Hours

16.5 9am – 2.30pm Monday to Wednesday

Salary Range

The full-time £22,837.32 per annum, pro rata £10,323.72 per annum. A contributory pension scheme is also available.

Full Job Specification

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