Housing Management Worker- Level 2

Housing Management Worker- Level 2
Scunthorpe - (Ref: 15642)
Permanent, Full Time (18.75 hpw)
Salary £16000 to £18500 per annum

About the service

Scunthorpe Housing Management Service is an accommodation service built in 2014 for single homeless people in Scunthorpe and surrounding areas. The Crosby Mews accommodation consists of 16/bungalows self-contained flats with 2 further satellite properties accommodating 8 people nearby.

About the role

As a Housing Management Worker you will visit / inspect our properties on a daily basis, carrying out regular defects, maintenance and health and safety checks. Your role will be to ensure the service achieves maximum occupancy through effective void and maintenance management, referral assessment of clients and enforcing tenancy conditions. The role will include rent and service charge collection to ensure that all housing management income is collected effectively and processed through appropriate systems in a timely manner.

You will be expected to work as a member of a local and area team to provide an effective Housing Management service to clients of Stonham Home Group and 3rd party care and support services.

You will need to have an interest in working with the clients and be actively involved in taking forward their service so that it provides high level of quality to people living there.

Who we're looking for

You will have the ability to liaise with other colleagues and internal and external partners. To work flexibly and also have good written and verbal communication skills

You should be client focussed, have good organisational and people skills, a flexible approach and be able to demonstrate the ability to adapt to situations. Experience of working in a residential/supported housing environment is essential. You will need to be confident in using computers and programmes like Word, Outlook and Excel.

You will be able to use your own initiative; you will be skilled at managing your own time and workload efficiently and will be confident working alone or alongside your colleagues. With strong interpersonal skills, as well as excellent written and verbal communication, you will be a clear and confident communicator. Alongside a passion for helping vulnerable people make positive and lasting change, you will demonstrate a practical understanding of professional boundaries, safeguarding, risk assessment and confidentiality.

Please note there is an expectation that you travel to locations in Teesside and the Ridings to attend occasional meetings and training.

Any offer of employment will be subject to a DBS disclosure, costs of which will be met by Home Group.

Please note that the successful candidate will need to undergo an Enhanced Check under the Disclosure and Barring Service paid for by the employer.

To apply for the role, we'd like you to upload a covering letter and your CV. To help, we've created a template for both, that can be downloaded below or use your own.

Equality & Diversity @ Home Group

We believe that we have a big role to play in tackling prejudice and discrimination. We want you to be yourself at Home Group. We value everything that makes you unique and we recognise that celebrating your differences can help make Home Group a special place to live to and work.

What we'll give you

Our ‘My home package' includes competitive salaries, performance related pay, a contributory occupational money-purchase pension scheme with life assurance and long terms disability insurance, 25 days paid holiday a year - rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, salary sacrifice schemes including cycle, car, technology and childcare vouchers.

So who is Home Group?

We are the UK's largest provider of care and support services and also one of the UK's top housing providers. Many of our clients need more than a home and through our Stonham brand we work with almost 30,000 vulnerable people in over 500 supported housing, justice and health services each year.

One size doesn't fit all, so our clients lead their support every step of the way and this is reflected in our client satisfaction rating of 95%, with 78% experiencing a positive move-on and tenancy sustainment of 75%.

Our values

At Home Group, we live by our values every day through our colleagues to provide a great service to our clients and customers. To be a success with us you'll need to be

Accountable (Don't pass the buck - own it!), Commercial (Spending wisely and working creatively), Caring (Looking after one another) and Energised (Having a positive, can-do approach)