Senior Admin Team Leader

Employer - Home Group Limited
Reference number - 13/644
Sector - Not for profit
Department - Customer Services
Location: - Dundee NE12 8ET Newcastle upon Tyne Gosforth 2 Gosforth Park Way
Salary - £24,000 - £32,750 per annum
Â£ 32750

Duration - Permanent

Hours - 37.5

Closing date - Friday, 01 November 2013

Job Description

About the service

Our Administration team, as first point of contact, play a pivotal role for the delivery of our front line services across our 4 Scottish offices. The Senior Administration Team Lead will co-ordinate with their team to ensure a high level quality service is provided to external customers and internal colleagues.

About the role

We are looking for a Senior Administration Team Leader to manage our Scotland wide admin team in the delivery of a proactive administration and customer reception service across a number of locations and functions. Your duties will include, setting direction to your team through the allocation of tasks and objectives, producing reports, researching information and providing a proactive secretarial and administrative service to our Senior Leaders.

You will also be responsible for facilities management across all Scottish locations and this will include responsibility for setting and managing office budgets.

You will act as a role model and source of specialist advice to your team, taking proactive steps to resolving problems and seeking continuous improvements in service delivery.

Who we're looking for

To succeed in this role you will have significant experience in managing and leading a team in the delivery of business objectives, along with providing senior level administrative support. Ideally you will have Working knowledge of housing be a Competent IT user with strong prioritisation skills and the ability to handle a wide variety of tasks. You will have budgetary experience and the ability to work in busy environment. If you have a proven track record in delivering excellent customer service and driving service improvements then we would love to hear from you.

As part of the role you will be required to travel and work from our offices in Dundee, Dumfries, Edinburgh and Glasgow and you therefore must hold a full current driving licence and have access to a car.

Our values

At Home Group, we live by our values every day through our colleagues to provide a great service to our clients and customers. To be a success with us you'll need to be

Accountable (Don't pass the buck - own it!), Commercial (Spending wisely and working creatively), Caring (Looking after one another) and Energised (Having a positive, can-do approach.

What we'll give you

Our ‘My home package' includes competitive salaries, performance related pay, a contributory occupational money-purchase pension scheme with life assurance and long terms disability insurance, 25 days paid holiday a year - rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, salary sacrifice schemes including cycle and car.

Contact information

About us

Home Group, a social enterprise and a charity with a turnover of over £300m, is one of the UK’s largest providers of high quality housing and supported housing services and products. Founded in the North East by an Act of Parliament in the 1930’s, our mission is:

“to help our customers and clients to open doors to new opportunities and healthy lives”.

Home’s role is to provide general needs housing and supported housing services targeted towards helping some of society’s most vulnerable people take control of their own lives:

Home houses over 120,000 people a year in 55,000 homes in 200 local authority areas in England, Scotland and Wales.
Each year this includes working with almost 30,000 vulnerable people through 500+ supported housing, justice and health services.

Equal Opportunities

We are a leading provider and manager of housing, care and support for people in need. As such, we recognise and value the benefits and enhancements which equality and diversity make in the management of our business and in the delivery of our services.

We promote equality and diversity throughout the organisation through the application of employment policies which are aimed at treating all employees and job applicants fairly and equitably, irrespective of characteristics such as age, beliefs, culture, disability, education, employment status, ethnicity, gender, learning difficulties, marital status, mental health, nationality, offending history, physical health, pregnancy, race, religion, salary, sexuality, social class or transgender identity.

We monitor all stages of our recruitment process and we are working towards ensuring that the composition of our workforce broadly reflects the communities in which we work.

We will expect and support staff to embrace our Equality and Diversity Policy to encourage a culture of diversity in our organisation.

To apply

To ensure consistency of the information we receive, we have an online application form that you will need to complete to apply for this role.

We are only able to send you the application form in another format, if you have a registered disability and are therefore unable to complete an online application form. Please email recruitment@homegroup.org.uk advising of your disability and we'll be happy to send you this in another format.

Home Group Limited (Charitable I & P Society No. 22981R)

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How to apply

To apply for this , please click on this link to begin filling out an online application form.

Application form

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