Title: Property Manager (High Street Estate Agency) (Newcastle Upon Tyne)

Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE1 7RN, UK

Company: Hunters Estate Agents Newcastle

Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team!

We want to hear from you!

Property Managerwill provide a high level of customer service whilst building relationships with colleagues and clients. You will manage property portfolio in aspects of property maintenance, respond to tenants property issues, update Fixflo, log invoices from contractors onto system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliances, and assisting others in lettings/sales department to company targets, providing speedy and accurate work in all areas of property management, property asset management and will play an active part in building and maintaining effective teamwork and inter business communication.

You will also be responsible to assist other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the account department with all enquiries associated with property management, contractor invoices, landlords owner statements, and landlords rent guarantee and insurance products.

The Property manager works mainly within the branch, however a percentage will be out of the office on appointments for example accompany viewings, inspections, check-in/out etc if and when this is appropriate. Interaction may also take place with staff members at other letting offices and sales offices.

Key Responsibilities:

• Organise and deal with daily property management, maintenance issues & tenants repairs.
• Update repair system always and minimise the desktop issues as agreed. Completion of all appropriate section of documents and checklists in full and on time.
• Log all invoices on payment system and Liaise with the account department to keep rent payment up-to-date, rent chasing if tenants are in arrears and taking follow-up actions to assist the rent recovery.
• Book and carry out interim and check in/outs inspections.
• Monitoring the legal compliant certificates/documents for the assigned properties account and organising/assisting these certificates/documents renewals if necessary.
• Dealing and liaising with handyman and contractors in all aspects of property repair and maintenance issues.
• Serve relevant legal notices and action accordingly, update system.
• Apply HMO & property licences where it is required and liaise with council on all property enquiries.

What were looking for:

• A full UK driving license.
• You will have a proven track record of working within a letting agency.
• You will be a strong communicator who is outgoing and self-motivated.
• You will be results-driven and be a strong team player.
• You will be able to build a strong rapport with all customers and colleagues to contribute to a positive working atmosphere.
• You will be confident in using the IT system and have the ability to balance and prioritise set tasks.

Benefits of being part of the Hunters team:

• Hunters Training Academy is dedicated to training all staff with training courses endorsed by Propertymark (ARLA and NAEA).
• Attractive target-related bonus.
• Company pool car provided.
• Excellent location in the centre of Newcastle surrounded by excellent transport links!
• Positive team atmosphere working for a dedicated and supportive company!

This is a fascinating opportunity to be part of an ambitious and innovative company with the extensive potential to progress throughout your career. We are extremely proud of the success rates we have worked towards and you will be highly commended for your contributions in sustaining this.

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