Title: Customer Service Advisor (Newcastle Upon Tyne)
Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE3 1TY, UK
Company: EE
Where:EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)
Full time:Permanent
Salary:£25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate:?£12.82 per hour rising to £13.12 per hour at 9 months in role
Start date:May 2026 onwards
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills youve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Home Tech role with EE.
Why not use your skills to make a difference and join our Home Tech Team in Newcastle? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, or can look after your family in an emergency. Just a few ways were doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
On top of all that, weve got a great team culture, meaningful support and tailored training to help you build a lasting career.
What are you waiting for?
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Apply now and showcase your skills and experience