Top Job Project Support Officer 37 hours per week

Project Support Officer

  • Employer - Karbon Homes
  • Reference number -
  • Sector - Public - local government
  • Department - Housing
  • Location: - Byker, Newcastle upon Tyne
  • Salary - £34,999 per annum
  • Duration - Permanent
  • Hours - Full time | 37 hours per week
  • Closing date - Sunday, 23 June 2024

Job Description

Project Support Officer - Role Description.docx

Job description

Come and make a difference at Karbon as a Project Support Officer

We are looking to appoint a suitably qualified and experienced individual for the role of Project Support Officer in the Byker Team, who provide the highest possible standard of service, support and advice to our customers in the Byker Estate.

About the role

As Project Support Officer, you will play an essential role in the delivery of our ‘Community Pledge’ Investment commitments to customers in the Byker Estate.

You will lead on customer engagement in the development, design and delivery stages of improving homes, buildings and the environment of our Grade II* listed estate, ensuring the views of our customers shape and influence the improvements to their neighbourhood. You will develop and maintain effective working relationships with internal teams, contracting partners, strategic and voluntary/community partners and play an integral part in the delivery of Byker’s investment programme.

About you

You will have a positive and enthusiastic attitude and demonstrate a strong record in the delivery of customer focused investment and improvement schemes. You will be approachable, professional and confident working in collaboration with external partners and stakeholders. You will understand the challenges facing investment in listed buildings and have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues to support the delivery of excellent services and improvements to our communities here in Byker.

About our team

The successful candidate will work in our Byker team led by the Michelle Bell, Assistant Director Byker Community. If you require further information about the role, please contact Michelle at

Key Information

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

  • Project Support Officer – permanent role
  • Salary is £34,999 per annum
  • Location: Byker Housing Office, 17 Raby Cross
  • 37 Hours per week with some homeworking available/flexible working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Enjoy great benefits

We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.

We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.

If this sounds like the role for you then please apply through the Karbon Homes website

Important dates

Closing date for applications

Sunday 23 June 2024

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.

Interview date

Thursday 4 July 2024

We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds.  Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

If you need a reasonable adjustment to apply for any of our career opportunities, then please contact

Contact information

Further details including the application form, job description and person specification are available from the Karbon Homes website –

How to apply

Please see the contact information section above for details about how to apply for this job.

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