Top Job ICT Housing System Specialist 37 hours per week with flexi time

ICT Housing System Specialist

  • Employer - Karbon Homes
  • Reference number -
  • Sector - Public - local government
  • Department - ICT
  • Location: - Gosforth, Newcastle upon Tyne & Stanley, County Durham
  • Salary - £34,895 per annum
  • Duration - Permanent
  • Hours - Full time | 37 hours per week with flexi time
  • Closing date - Thursday, 17 October 2019

Job Description


An exciting opportunity has arisen for a Housing Systems Specialist, within our established ICT Housing & Finance Systems Team.

Come and join our team

Here at Karbon, we believe housing should be accessible and affordable for all. This is the driving force behind everything we do.

We provide quality homes and continued support for our customers. Working with our partners we make a difference by creating thriving urban and rural communities across the North of England.

The needs of our customers are always at the heart of our work. By listening and responding to what they want to see in their local area we are able to build real communities together.

It is this open and honest approach that defines Karbon to our staff, customers, and partners and within the industry as a whole.

Weare looking for an ICT Housing Systems Specialist - Permanent Role

We are looking to appoint a suitably qualified and experienced individual to undertake the new post of ICT Housing Systems Specialist within the ICT Team.

Hereis some key information you'll want to know right away:

This is a permanent role

Salary is GBP 34,895 per annum

Location: Predominantly Gosforth and Greengates (Stanley)and attendance at other Karbon offices including York HA may be required

Regular travel will be required

Hours: 37 hours per week with flexi time

26 days annual leave increasing with service to 31 days

The successful candidate will be responsible for delivering Housing and supporting systems functionality to the business including Capita Open Housing, Kirona(DRS) Scheduling and Capita TotalMobile. Working as a member of the Housing and Finance Team they will be accountable for delivering the highest possible standard of ICT services in the area of Housing Database and Management Information Systems, support and advice for the team, while delivering high quality, cost effective, customer focused services.  They will identify opportunities for improvement and address any concerns, providing guidance, training and feedback to support service delivery. They will also be involved with software implementation, UAT testing, training and support and upgrade UAT testing prior to live deployment as required.

The successful applicants will be able to demonstrate:

A strong record of demonstrable achievement in service delivery of Housing Systems

Comprehensive working knowledge of Housing software preferably with the Capita Open Housing product

Preferably have working knowledge and administration of Kirona (DRS) Scheduling software

Preferably have working knowledge and administration of Capita TotalMobile

Experience of software install, upgrade, system build and server patching is desirable

Experience of working in partnership with internal and external stakeholders to deliver service excellence

Relevant ICT qualification, or equivalent work experience

A good working knowledge of Microsoft Office and related products

For further details please refer to the Role description Profile at the foot ofthis advert.

To give yourself the best chance of being shortlisted, you need to provide full details and examples in the Supporting Statement based on the criteria in the person specification.

For further information about the role please contact Duncan Stevenson, Housing & Finance System Manager at or on 0191 223 8540.

Karbon Homes is committed to equalityand diversity and is an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds.  Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

Role Description

Contact information

Further details including the application form, job description and person specification are available from the Karbon Homes website – 

Interview information

Week commencing 28/10/19

How to apply

Please see the contact information section above for details about how to apply for this job.

Please Note: The above documents can be opened by using your preferred word/spreadsheet processor and a PDF viewer.

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