Our Key Steps team offer intensive housing management and tailored support to customers that live within Middlesbrough, Stockton and Hartlepool local authorities. We are looking for a dynamic person to join our team working 37 hours a week as part of a new initiative to tackle homelessness.
Thirteen colleagues are deeply passionate about what they do and why they do it. We seek to employ people who share our ambition to think and work differently. This means sourcing those passionate individuals who ensure every relationship matters, are reliable and adaptable in their approach and can work progressively in a high performing, commercially minded environment.
The successful candidate must have vast experience of working with vulnerable people and adopt a holistic approach when working with clients in order to promote positive and sustained change. You will be expected to manage a caseload of varying complexities and possess the confidence and ability to problem solve and be solution focused whilst being part of a team or lone working.
A minimum of NVQ level 3 in a relevant field or demonstrable experience is a requirement of the job role, including all aspects of housing management, along with experience in supporting clients to maximise income, sustain tenancies and provide benefit advice. You must have experience in multi-agency working, sign posting, record keeping and report writing, including knowledge of the delivery of psychosocial interventions.
The future is exciting, and we only want the best to be part of it.
At Thirteen we're about homes and so much more.....
At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.
And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.
Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.
We’re the largest housing association in the North East and among the biggest 25 nationally. Today we own and manage some 34,000 properties in the North East region, 30,000 of them in the Tees Valley. Thirteen is still an organisation that’s local at its heart - and although our work is largely in the Tees Valley, we welcome applications from further afield because our ways of working mean we can often be flexible about where our colleagues are based.
Our skilled colleagues and board directors work tirelessly to support 70,000 tenants and customers, bringing a breadth of experience and a can-do attitude to ensure a high-quality customer experience. We welcome applications form people of all backgrounds to join our committed team.
So come and be part of making a difference. Great days for everyone are made at Thirteen.
Are you up for the challenge of bringing our vision to life and having great days at work?
There’s more information about this role in the documents attached to this advert, including the benefits of working for Thirteen.
If you’d like to talk more about the role please contact Tanya Scott, Care and Support Manager (Supported and Extra Care) for an informal discussion. Tanya can be contacted on 07875060136. Alternatively call Jillian Leech, Care and Support Team Leader on 07590444890.
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