Title: Senior Business Analyst (Newcastle Upon Tyne)

Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE7 7NE, UK

Company: DWP Digital

DWP. Digital with Purpose.

Join DWP as a Senior Business Analyst and lead complex analysis across major data transformation projects, shaping modern data products and driving impactful digital change.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.



What skills, knowledge and experience will you need?

• Experience leading business analysis across large, complex products using a range of techniques to understand problems and user needs.
• Ability to build strong relationships with senior stakeholders and clearly communicate requirements and acceptance criteria.
• Skilled in applying analysis tools to identify improvements and make informed recommendations.
• Proven capability working in agile teams, promoting Agile practices and supporting colleagues' development.
• Demonstrated leadership within the BA community, including line management, recruitment support and driving continuous improvement.

You and your role

This is a senior BA role in Data Enablement, a critical area driving the department's modernisation agenda.

You'll support teams at the forefront of data transformation, helping shape new data-enabling products and contributing to the migration and improvement of core analytical tools within the Strategic Modern Analytical Tooling (S-MAT) programme.

You will lead on business analysis across this area using workshops, interviews and collaborative techniques to understand business problems and user needs

Our BAs work closely with senior technical and business stakeholders. You'll find clear alignment on requirements, acceptance criteria and make sure products support the wider departmental strategy.

You'll be a trusted, expert voice and a senior member of our BA community. You'll champion Agile ways of working, support capability building, and take online management responsibilities. And you'll help colleagues develop their skills, promote best practice and contribute to recruitment and professional development across the function.

Details. Wages. Perks.

Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).

Pay: We offer competitive pay for this role of up to £68,205.

Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £19,758 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time. You'll also get all the usual public holidays.



We have a broad benefits package built around your work-life balance which includes:

• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Professional development, coaching, mentoring and career progression opportunities.

And we have an award-winning environment and culture:

• 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024
• Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards

Process:

We know your time is valuable, so our application and selection process is just two stages:

CLICK APPLY for more information and to start your application

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