Title: Scheduling Coordinator (Newcastle Upon Tyne)

Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE27 0QJ, UK

Company: M Group

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, were enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be withinourMeteringteam.Youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.
Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.
Want to come and be a part of it?
What will you be doing?
As a Scheduling Coordinator, youll monitor, control and manage the schedule and planning of the technical workforces day. Youll be really prepared and work to quick turnarounds. Do you enjoy planning and working to a fast pace?You'll need to be sure of yourself to ensure activities are closed down efficiently. You'll be involved in the Smart Meter installation process on behalf of our clients.
Do you enjoy being customer facing? You'll take inbound and outbound calls, speaking to suppliers and customers and deal with emergency calls that require immediate action.Are you happy to raise issues, making sure jobs are completed on time? You'll work with our engineers to make sure they are using their tablets correctly. You'll also be chattingwith Meter Workers and Technical Managers if any issues are flagged.
Are you looking for a long term career with progression? At M Group Energy, we encourage our employees to progress and grow with us to Senior Scheduling team members, managers or move within the company.You'll be based at Cobalt Business Park. Youll be contracted to work 40 hours over 5 out of 7 days on rotation between 07:30-16:00 and 09.30-18:00.
What youll bring

• Happy to work in an office setting
• Good judgement and able to make good decisions in limited timescales
• Exceptional telephone manner
• Analytical, able to see the best way to prioritise
• Strong problem-solving abilities
• Desire to develop and progress within the organisation

Whats in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• 25 days annual leave plus bank holidays

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• Wereresponsibleand go further for our people, clients, communities and the planet
• Wereopenand seek new and better ways of exceeding expectations
• Weretogetherand as one team; the whole is greater than the sum of the parts
• Wereambitiousand embrace opportunity, to lead essential infrastructure services for life

Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Its an exceptional time to be a part of M Group.
Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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