Operational Trainer

Location: Bernicia Headquarters, Ashwood Business Park, Ashington.

Salary: Up to £39,272 per annum (based on experience and qualifications)

Hours: Full time 37 hrs per week Monday to Friday, or part time working would be considered at 30hrs over 4/5 days

Contract: Permanent

Closing Date: Tuesday 24th March 2026

If you have an interest in and previous experience of designing and delivering innovative and engaging training solutions training to support operational activities, the role ofOperational Trainercould be the role for you.

About the Operational Trainer Role:

Due to an exciting new vacancy, an opportunity has arisen to recruit an experienced trainer with a knowledge of Health and Safety (H&S) to support our ambitious strategic and operational goals where people and cultural development is high on our agenda.

This is a new role which focuses on supporting our colleagues and the wider People function to identify, coordinate and deliver a range of role essential, operational and safety-based training to colleagues.

You will be responsible for partnering key areas of the business, in particular our property and maintenance trades teams, to develop and deliver role specific, H&S based training to increase our internal training offering. Working within our People Development team, you will work closely with H&S to ensure compliance with the training matrix is to an acceptable level, training records are accurately recorded and reported, and all colleagues are able to carry out their role maintaining required safety measures.

You will play a key role by supporting new starters and contributing to innovative and effective training methods to promote a safety and learning culture that supports and encourages the development of skills and knowledge.

About you:

Successful candidates will need a background and qualifications in training delivery with knowledge of H&S and be confident and capable of providing training and guidance using engaging and interactive methods. Ideally you will have certificates covering a range of H&S subjects which supports your ability to train others however, instructor training will also be provided.

The Benefits:

• 36 days annual leave (including bank holidays) for full-time colleagues; pro-rata to part-time colleagues
• Option to work from home up to 2 days per week
• Health cash plan membershipso you can save money by claiming cash back over £1000 each year - towards essential healthcare such asdental, optical, physio and loads more. Well also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have.
• Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
• Generous pension schemewith life insurance of 3 x salary.

About us:

• Were all about helping people in need of housing.We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
• Weve built Bernicia to be a business that people want to be a part of. Were one of the North Easts largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
• Everything about Bernicia is people focused, thats why weve held the Investors in People Gold Award since 2010.
• We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

If youd like to find out a bit more about this opportunity and whether were right for each other, please call Victoria Wailes, Head of People Development on 07483367247.

The closing date for submission is 12 midnight on Tuesday 24th March 2026.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.