Head of Operations (Newcastle Upon Tyne)
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Description
Title: Head of Operations (Newcastle Upon Tyne)
Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE1 1AD, UK
Company: Verso Recruitment
- Take full accountability for site operational performance and manufacturing outcomes.
- Develop and deliver the operations strategy in partnership with the Managing Director.
- Translate strategy into measurable KPIs, operational targets, and improvement plans.
- Own operational budget planning, cost control, and investment proposals with Finance.
- Lead long-term workforce planning and organisational capability development.
- Drive a culture of operational excellence across all manufacturing and support functions.
- Lead Lean transformation using proven methodologies such as Lean Manufacturing and Six Sigma.
- Ensure continuous improvement of productivity, quality, safety, and delivery performance.
- Develop and implement new operational management methods and best practices.
- Lead workplace improvement, process optimisation, and change initiatives.
- Ensure full compliance with ISO 9001, legislative, and corporate requirements.
- Take site-level responsibility for Environmental, Health & Safety performance.
- Maintain strong governance, audit readiness, and process discipline.
- Ensure operational processes are defined, monitored, and consistently followed.
- Build, coach, and develop a high-performing multi-level operations leadership team.
- Act as a visible role model, maintaining strong engagement across the shop floor.
- Sustain Lean capability through structured training and development.
- Lead change positively, embedding a culture of accountability and continuous improvement.
- Coordinate the full operational value stream from supplier to customer.
- Partner with Engineering, R&D, Quality, Commercial, and EHS teams.
- Support new product introduction and scale-up into production.
- Improve production planning, scheduling, capacity utilisation, and material flow.
- Proven senior leadership experience within advanced manufacturing, precision engineering, materials, chemical, or regulated production environments.
- Strong background in operations strategy, manufacturing performance improvement, and continuous improvement.
- Deep understanding of Lean Manufacturing and Lean Six Sigma methodologies.
- Demonstrated success in KPI-driven management and operational transformation.
- Solid working knowledge of quality systems and EHS requirements.
- Confident leader with excellent communication, coaching, and change management skills.
- Strong financial awareness, including budget ownership, cost control, and capital planning.
- Degree qualified in Engineering, Manufacturing Engineering, or a related discipline.
- Lean / Six Sigma certification is highly desirable.
- Take ownership of a complete manufacturing site within a high-technology environment.
- Play a pivotal role in shaping operational strategy and business performance.
- Lead a culture of Lean thinking and continuous improvement.
- Join a respected UK manufacturer with strong growth and long-term career potential.
We welcome applications from ambitious operational leaders who are ready to take full ownership of site performance and help shape the future success of a growing, innovation-led business.
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