Title: Field Service Engineer (Newcastle Upon Tyne)

Location: Newcastle Upon Tyne, Tyne And Wear, North East, NE3 1YT, UK

Company: NRG

Field Service Engineer

Our client is looking for a Field Service Engineer to support the performance and reliability of equipment across a multi-site environment. Youll play a key role in keeping critical systems operating reliably, working hands-on in the field to diagnose, maintain, and repair equipment. This role suits someone who enjoys working independently, solving problems, and maintaining high safety and quality standards.

The Role

Youll spend most of your time out in the field, making sure essential equipment stays up and running. Every day is different, with a mix of fault-finding, maintenance, and customer interaction.

• Diagnose, repair, and maintain a range of electrical and electronic systems.
• Work as a field-based engineer across multiple customer sites.
• Respond to faults, carry out preventative maintenance, and complete repairs efficiently.
• Liaise with customers and colleagues to ensure smooth day-to-day operations.
• Accurately complete reports and documentation.
• Support system upgrades and improvement projects

About You

• Ideally previous experience in a similar role and completed a recognised apprenticeship.
• Electrical/electronic qualification (BTC, ONC, or equivalent).
• Comfortable working with electrical and electronic systems.
• Strong problem-solving skills and a logical approach to fault-finding.
• Able to prioritise tasks and work independently.
• Full driving licence.

Whats on offer:

• 36-hour working week
• £29,440 basic salary + year-round allowances (total package circa £36,000)
• Excellent pension scheme
• 28 days annual leave + bank holidays, plus additional time off for volunteering
• Free travel across Tyne & Wear for you and your family, plus discounted/free travel with other providers
• Health cash plan option
• Reward app with discounts on shopping, holidays and leisure
• Career development with opportunities
• All required PPE, tools, and equipment will be provided

Shift Pattern: 5 days out of 7 on a day-shift Rota, covering operating hours between 06:30 and 21:30, seven days a week.

If you like autonomy, variety, and being trusted to get the job done, please click the apply button

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

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