DRO Debt Support Coordinator job in Durham

DRO Debt Support Coordinator

  • Employer - Citizens Advice County Durham
  • Reference number -
  • Sector - Charity
  • Department - Debt Relief Order (DRO)
  • Location: - Durham
  • Salary - £18,574 Full time equivalent (increase to real living wage in April 2023)
  • Duration - Permanent
  • Hours - Full time
  • Closing date - Ongoing

Job Description

As one of the UK’s leading charities we pride ourselves on being confidential, non-judgemental and impartial. We currently have an exciting opportunity for an administrator to join our Debt Relief Order Unit (DRO). The job role involves the processing of a high volume of incoming and outgoing post, liaising directly with clients and Local Citizens Advice on the telephone, inputting and maintaining client data onto our CRM system and other administrative duties in line with office systems.

If you:

  • Can demonstrate excellent communication skills (role entails a high level of contact with clients via telephone and letter).
  • Can manage your time effectively with a keen eye for detail
  • Can complete tasks to the highest quality
  • Can monitor and maintain your own standards ensuring work is accurate.

 Then we want to hear from you!

 Whilst working for us you will be a part of our amazing team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us, supporting you every step of the way.

Contact information

For more information, and an application pack please visit our website www.citizensadvicecd.org.uk/about/vacancies.

How to apply

Please see the contact information section above for details about how to apply for this job.

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