Specialist Housing Assistant job in Gosforth, Newcastle upon Tyne 37 hours per week

Specialist Housing Assistant

  • Employer - Karbon Homes
  • Reference number -
  • Sector - Public - local government
  • Department - Specialist Housing Team
  • Location: - Gosforth, Newcastle upon Tyne
  • Salary - Salary is £21,203 per annum (pro-rata)
  • Duration - Permanent
  • Hours - Full time | 37 hours per week
  • Closing date - Monday, 10 August 2020

Job Description


An opportunity has arisen for a Specialist Housing Assistant in our Specialist Housing Team in the Customer Services Directorate

Come and join our new team

At Karbon we build, manage and look after homes for people across the North.  And then we go further, we give them the strong foundations they need to crack on with life.  We want to build better lives for our customers, not just better homes. Everything we do is for their security, health and happiness under their own roofs, in their communities and out there in the wider world.

Since our formation in 2017, we’ve been focused on delivering on our three strategic aims - to provide as many good quality homes as we can; to deliver excellent service to our customers; and to shape strong, sustainable places for our communities.

Our footprint covers the North East of England and Yorkshire, south from the Scottish border to almost as far as the Humber, where diverse communities face differing opportunities and challenges.

Some customers just need an affordable home, or a way onto the property ladder.  Others might need a bit more – financial advice, community services, sheltered accommodation or even training that can lead to a new job.  Whatever people need to feel more secure, confident and happy with where they’re at, we work our heart out to provide it.

During this unprecedented time, the safety of our colleagues, customers, and communities is paramount. We continue to interview and hire, but for everyone’s safety, we are moving our interview process to either phone or video interviews via Microsoft Teams and adjusting the way we onboard new starters.

We are looking for a Specialist Housing Assistant.

We are looking for a Specialist Housing Assistant to join our busy Specialist Housing Team based at our Gosforth Office, you will assist in delivering an effective housing management service to our specialist housing customers across the Karbon geography, including Karbon Homes leaseholders, all customers of Prince Bishops Homes and customers of other innovative housing models. To include income collection, void management, tenancy terminations, allocations, ASB and wider tenancy enforcement.

You will be based at Karbon’s Gosforth Office.

A full UK driving licence and access to a vehicle for work purposes is essential.

Here is some key information you’ll want to know right away:

  • This is a permanent position
  • Salary is £21,203 per annum (pro-rata)
  • Hours are currently 37 per week
  • Working pattern is Monday to Friday
  • The role is based in Gosforth

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Therefore, please apply early to ensure you are considered for the post.

Due to current social distancing measures we are currently holding video interviews.

For further details please refer to the Job Description and Person Specification at the foot of this advert.

To give yourself the best chance of being shortlisted, you need to provide full details and examples in the Supporting Statement based on the criteria in the person specification.

For further information or an informal discussion about the post please contact Duncan Bird on extension 0808 1640111.

Please note if you are shortlisted for interview you will be asked to bring your proof of right to work in the UK to the interview.

Karbon Homes is committed to equality and diversity and is an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds.  Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

Role Description

Contact information

Further details including the application form, job description and person specification are available from the Karbon Homes website – www.karbonhomes.co.uk/jobs/ 

Interview information


How to apply

Please see the contact information section above for details about how to apply for this job.

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