Top Job Tenancy Support Officer 35 hours per week (+ 5 hours paid lunch)

Tenancy Support Officer

  • Employer - Nacro
  • Reference number -
  • Sector - Charity
  • Department - Housing
  • Location: - Sunderland
  • Salary - £19,512 per annum
  • Duration - Permanent
  • Hours - Full time | 35 hours per week (+ 5 hours paid lunch)
  • Closing date - Tuesday, 27 August 2019

Job Description

We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

Who we are looking for?

We are searching for a Tenancy Support Officer to cover the Sunderland, South Tyneside and County Durham areas to provide intensive housing management support to vulnerable individuals and/or families. This will be with the intention of providing a successful and sustainable move on process and other measurable outcomes. 

Duties and responsibilities include but are not limited to: 
· Managing tenure and the completion of tenure documentation including taking appropriate action in line with legal requirements and policy 
· An understanding of Welfare reform and the impact it will have on the client group. 
· Being responsible for the whole life cycle of tenants going through the Nacro Housing Agency process; this will start at referral and all the way through to move on accommodation.  
· You will  support users with managing their accommodation including home safety, reporting repairs, keeping their home clean, access with benefits, paying their rent as well as help when engaging with support services.

· You will be required to attend multi agency meetings when required.

We are really looking for someone who has previously worked within a housing or support environment, looking to make a difference with our service users and ready to take on their next challenge. 

A DBS check will be required for this role.

A full driving licence and own vehicle is needed to be successful in this role.

For a full job description please click here.

For a full person specification please click here.

For Nacro Benefits please click here

Contact information

Please Apply Online:

How to apply

Please see the contact information section above for details about how to apply for this job.

Please Note: The above documents can be opened by using your preferred word/spreadsheet processor and a PDF viewer.

View more jobs Sunderland