Top Job Customer Experience Assistant 36.25 hours per week

Customer Experience Assistant

  • Employer - Castles & Coasts Housing Association
  • Reference number -
  • Sector - Public - local government
  • Department - Housing
  • Location: - Carlisle, Newcastle or Workington
  • Salary - £18,513 - £22,032 (per annum) + benefits package
  • Duration - Permanent
  • Hours - Full time | 36.25 hours per week
  • Closing date - Tuesday, 23 July 2019

Job Description

Castles & Coasts Housing Association is committed to providing excellent services to our customers. We are recruiting a Customer Experience Assistant to support the delivery of our Customer Experience and Equality & Diversity Strategies. You will have experience of working in a customer centric environment and will be passionate about delivering excellent services. 

Duties will include: supporting the delivery of our Resident Involvement Framework by maintaining the Resident Involvement database, coordinating Resident Involvement Groups and completing all associated administrative duties for the Customer Experience Team, including collating and reporting complaint and customer satisfaction data.

Contact information

For more information and to download the recruitment pack for the above post, please visit our website www.castlesandcoasts.co.uk/careers

Completed job applications must be emailed (stating the post title) to: recruitment@castlesandcoasts.co.uk

How to apply

Please see the contact information section above for details about how to apply for this job.

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