An exciting opportunity has arisen for a Housing Systems Specialist, within our established ICT Housing & Finance Systems Team.
Come and join our team
Here at Karbon, we believe housing should be accessible and affordable for all. This is the driving force behind everything we do.
We provide quality homes and continued support for our customers. Working with our partners we make a difference by creating thriving urban and rural communities across the North of England.
The needs of our customers are always at the heart of our work. By listening and responding to what they want to see in their local area we are able to build real communities together.
It is this open and honest approach that defines Karbon to our staff, customers, and partners and within the industry as a whole.
Weare looking for an ICT Housing Systems Specialist - Permanent Role
We are looking to appoint a suitably qualified and experienced individual to undertake the new post of ICT Housing Systems Specialist within the ICT Team.
Hereis some key information you'll want to know right away:
This is a permanent role
Salary is GBP 34,895 per annum
Location: Predominantly Gosforth and Greengates (Stanley)and attendance at other Karbon offices including York HA may be required
Regular travel will be required
Hours: 37 hours per week with flexi time
26 days annual leave increasing with service to 31 days
The successful candidate will be responsible for delivering Housing and supporting systems functionality to the business including Capita Open Housing, Kirona(DRS) Scheduling and Capita TotalMobile. Working as a member of the Housing and Finance Team they will be accountable for delivering the highest possible standard of ICT services in the area of Housing Database and Management Information Systems, support and advice for the team, while delivering high quality, cost effective, customer focused services. They will identify opportunities for improvement and address any concerns, providing guidance, training and feedback to support service delivery. They will also be involved with software implementation, UAT testing, training and support and upgrade UAT testing prior to live deployment as required.
The successful applicants will be able to demonstrate:
A strong record of demonstrable achievement in service delivery of Housing Systems
Comprehensive working knowledge of Housing software preferably with the Capita Open Housing product
Preferably have working knowledge and administration of Kirona (DRS) Scheduling software
Preferably have working knowledge and administration of Capita TotalMobile
Experience of software install, upgrade, system build and server patching is desirable
Experience of working in partnership with internal and external stakeholders to deliver service excellence
Relevant ICT qualification, or equivalent work experience
A good working knowledge of Microsoft Office and related products
For further details please refer to the Role description Profile at the foot ofthis advert.
To give yourself the best chance of being shortlisted, you need to provide full details and examples in the Supporting Statement based on the criteria in the person specification.
For further information about the role please contact Duncan Stevenson, Housing & Finance System Manager at firstname.lastname@example.org or on 0191 223 8540.
Karbon Homes is committed to equalityand diversity and is an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.