Customer Services Adviser job in Worksop 29.60 hours per week working Monday, Wednesday, Thursday and Friday

Customer Services Adviser

  • Employer - Bassetlaw District Council
  • Reference number - COR0790P
  • Sector - Public - local government
  • Department - Customer Services Unit
  • Location: - Worksop
  • Salary - Salary Scale 3 i.e £18,795 - £19,171 per annum (pro rata to part-time hours worked) Subject to Job Evaluation
  • Duration - Permanent
  • Hours - Part time | 29.60 hours per week working Monday, Wednesday, Thursday and Friday
  • Closing date - Wednesday, 29 May 2019 12:00

Job Description

This post will be based in the Customer Services Unit and located at the One Stop Shop, Queens Buildings, Potter Street, Worksop, you will be responsible for providing a front line service dealing with customer enquiries concerning Benefits, Council Tax, Planning and other Council matters, operation of the Council’s switchboard facilities as well as dealing with enquiries on behalf of our Partner agencies Nottinghamshire County Council and DWP

For all posts applicants for must be committed to providing a high level of customer care and possess good communication skills. You must be able to stay calm under pressure and deal with members of the public, Officers and Members in a courteous manner, be a team member and be flexible to meet the demands placed upon the team.

Bassetlaw District Council is committed to offering a high level of customer service.

The benefits include flexitime, 24 days annual leave rising to 29 days after 5 years’ service, in addition to bank holidays and an extra day over the Christmas period and access to the Local Government Pension Scheme.

Contact information

Please return your fully completed application form quoting the position reference number to or by post to:

Bassetlaw District Council

Queens Buildings,

Potter Street,



S80 2AH

Interview information


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