Top Job Customer Service Representatives

Customer Service Representatives

  • Employer - Echo-U
  • Reference number -
  • Sector - Private
  • Department - Customer Services
  • Location - Newcastle upon Tyne
  • Salary - £14,664 - £16,575 per annum
  • Duration - Permanent
  • Hours - Full time
  • Closing date - Thursday, 01 February 2018


Echo-U are an established and successful business based in the heart of Newcastle's Quayside, owned and managed by local people providing an amazing service to our worldwide client base. We are proud to have created even more new opportunities in the North East.

Our location is ideal for public transport links being only a 4 minute walk from Monument Metro station and close to rail and bus hubs. We are also in a great location to access Newcastle's bustling social and cultural amenities.

We have a variety of opportunities available in the role of Customer Service Representative, we have inbound and outbound roles available which involve business-to-business and consumer contact. Your role will also include an expectation that you will demonstrating our 6 core values of honesty, respect, accountability, passion, hard work and flexibility.

We use the best technology and in-house systems so good IT skills are a must. You will also need a working knowledge of delivering excellent customer service when liaising with customers via telephone and e-mail.

The role is ideal for all levels of experience and applicants must be able to show a commitment to a high standard of customer service, professionalism and reliability. The company will provide the training and support you need to deliver this.

We pride ourselves on supporting our staff to develop and achieve, this is an ideal opportunity to begin building your relationship with us. A minimum of 5 GCSE's or equivalent, including Maths and English is desirable.

We are a world class, forward-thinking and friendly outsource contact centre and we recognise that our staff are our best and most important resource. Our culture is committed to nurturing and developing our staff, and to recognising the individual qualities of all of our team.

Don't just take our word for it, here's a quote from one of our team who started with us in the position that we're now recruiting for.

''I love working for Echo-U because every day I am recognised and celebrated for being me. Everyone knows and supports each other: it really is such a great atmosphere.''

This Customer Service Representative role may be relevant if you have previous experience as a Customer Support, Client Support, Sales Executive, Telesales Advisor, Admin Assistant, Office Assistant, Sales Support, Account Manager, Client Relationship Manager, Data Entry, Office Manager, Sales Team Leader, Customer Service Manager.

Contact information

To apply please send your CV by clicking on the apply now link below.

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How to apply

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