Volunteers at the Hospice get involved in all aspects of our work to help improve the lives of local people affected by life limiting illness or the death of a loved one. Here are just a few of the areas volunteers complement.
Assisting on Tuesdays, Wednesdays and Thursdays, Day Hospice volunteers get involved in various activities giving support and friendship to those who use this outpatient service. Card making, craft and music skills that volunteers have also help the team offer various activities for patients to take part in.
The administration team supports the work of all departments at the Hospice and there are many tasks volunteers can complete as a vital part of that. The team look for people with good computer skills to help create spreadsheets, update databases and type letters. Other members also provide much needed support with filing, photocopying and mailings.
Community Bereavement Service
The Community Bereavement Service is a vital service for adults, young people and children supported greatly by a team of skilled volunteers. Volunteers for this service undergo an accredited training course to enable them to effectively support bereaved people both individually and through the drop-in group.
Receptionists are often the first point of contact with the Hospice, whether face to face or on the telephone. Organised and professional individuals help give a warm welcome to patients, families and visitors who come to the Hospice and maintain the high quality, friendly service.
Our fundraising team have many volunteers who provide support by raising vital funds needed to continue Hospice services. These volunteers help in various ways such as attending events, collecting donations and delivering prizes. This dedicated team help events run smoothly and keep us on target to raising funds.
Volunteers in patient care areas complement the Hospice clinical team to provide specialist care every day of the year, enhancing the well being of patients and their families. Their role can involve assisting at mealtimes, with refreshments, or offering a listening ear.
Green figured volunteers keep the Hospice grounds blooming helping patients enjoy the pleasant surroundings. People who are not afraid to get their hands dirty see their hard efforts benefiting patients and visitors who can enjoy the seasonal flowers and well kept lawns and patios.
Over 60% of all hospice volunteers assist in the running of the seven Charity shops across Hartlepool and east Durham. The shops assistants are able to gain valuable retail experience, on-going training, and the opportunity to engage as part of a caring team. They also enjoy meeting many different people from all walks of life and contribute greatly in the support of Hospice services.
Kitchens, laundry, maintenance and cleaning services all benefit from the dedicated time of volunteers. With on the job training and support, the workforce ensure all domestic aspects of the Hospice are kept at a high standard.
As well as assisting in all areas of the Hospice environment, volunteers with specialist skills offer something extra special to our services. Many people have offered their time as calligraphists, complimentary therapists, electrical testers, hair dressers, financial advisers and chaplaincy helpers. In addition to completing tasks, volunteers also help to promote the services the Hospice offers and the funding needs by speaking at events and community engagements in the area.