Customer Services Advisor

Customer Services Advisor

  • Employer - Karbon Homes
  • Reference number -
  • Sector - Public - local government
  • Department - Customer Contact Team
  • Location - Newcastle upon Tyne
  • Salary - Band 2 (£16,394 – £19,378) pro rata
  • Duration - Contract
  • Hours - Full time | 35 hours per week Mon-Thurs 9am-5pm and Fri 9am-4.30pm (fixed term until November 2018)
  • Closing date - Wednesday, 18 October 2017 17:00


This post is open to a Job Share arrangement

Do you enjoy talking to people and get great satisfaction from building lastingrelationships with customers? Do you get job satisfaction from going the extra mile to meet customer needs? If so, we’d like to hear from you.

Karbon Homes is committed to delivering great services to all our customers. Our reason for being is to “Every day we make someone’s life better.”

These vacancies exists in our customer contact team based at Gosforth. The successful candidates will handle a wide range of customer enquiries received primarily by phone. There may also be a need to provide cover at other offices as required.

Please refer to the job description and person specification for the post. (These documents also outline a possible career path for those seeking to develop a career within the customer service department).

A full UK driving licence and access to a car is desirable.

When applying, applicants are expected to provide full details and examples (where possible) in the Supporting Statement, based on the criteria on the person specification for this role.

For further information or an informal chat please contact Lisa Coverdale, Customer Service Manager on 07768031648.

Contact information

Further details including the application form, job description and person specification are available from the Karbon Homes website – 

Interview information

Interviews will take place on Wednesday 25th October 2017 at the Gosforth office.

How to apply

Please see the contact information section above for details about how to apply for this job.

Job related documents

Below is a list of job related documents.

Please Note: The above documents can be opened by using your preferred word/spreadsheet processor and a PDF viewer.

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