Assistant Customer Support Manager

Assistant Customer Support Manager

  • Employer - Pickerings Lifts
  • Reference number -
  • Sector - Private
  • Department - Commercial
  • Location - Manchester
  • Salary - Competitive
  • Duration - Permanent
  • Hours - Full time
  • Closing date - Friday, 02 March 2018


We require a commercially focused Assistant Customer Support Manager with excellent leadership, managerial and communication skills, to support the Customer Support Manager in all aspects of regional management and business development.

The ideal candidate will have a strong technical knowledge of lifts and previous repair/ modernisation management experience.

Main responsibilities will be the management of repairs/modernisation from enquiry through to completion including:

  • Initial site surveys
  • Detailing and issuing quotations
  • Ordering of equipment and subcontractors
  • Planning and scheduling of labour
  • Quality and Health and Safety
  • Maximising and generating repair sales
  • Liaise with customers to ensure client satisfaction and manage customer expectations

Contact information

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Equal Opportunities

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