Sector1.net Job Search

Independent Living Officer – Independent Living Team - Vela Group

2013-05-14T23:00:00Z

Closing Date: 29 May 2013 23:59
Reference:
Location: Hartlepool
Salary: Circa | £18,500 per annum

Fixed Term for 6 months.

An exciting and challenging opportunity has arisen to work in the Independent Living team where you will be helping to deliver an excellent quality service to tenants and other customers by and assisting in developing an individual or families' ability to live independently.

For this you will need at least one year's experience of providing a customer focussed service to the public. The ability to communicate effectively with all levels of staff, external organisations and customers with vulnerable and complex needs and experience of dealing with confidential and sensitive information is essential.

As the Independent Living Section is a small team, the ability to organise and prioritise your own workload to meet conflicting demands, deadlines and achieve team targets is important along with good administration skills including accurate record keeping both manual and computerised.

Contact for informal discussion Audrey Maddison, Independent Living Manager (01429) 525270

Leisure Attendant - Northumberland County Council

2013-05-08T23:00:00Z

Closing Date: 20 May 2013 12:00
Reference: BVAL56X
Location: Blyth Sports Centre
Salary: Scale 3 | £15,725 - £16,830 per annum pro-rata

About the Role

You will work closely with the Senior Leisure Attendants to offer excellent service to customers, taking care to present the facilities to the highest standards and maintain a safe environment compliant with Health and Safety legislation.

Duties will include: ensuring effective supervision of swimmers using the pool, effective day-to-day cleaning of the building, setting up and de-rigging of equipment, administering first aid, reporting defaults, facility checks and accident reporting and contributing to effective energy management.

In the absence of a Senior Leisure Attendant or Assistant Manager you will be required to "step up" into the role of Senior Leisure Attendant. This role will include pool water management, opening and locking up the facilities and coordinating and implementing emergency procedures.

About You

You will hold a current National Pool Lifeguard Qualification (NPLQ), current first aid qualification and have experience of lifeguarding and attendant duties and good knowledge of health and safety.

You will have excellent customer care skills, be hard working and self-motivated with a desire to succeed with the ability to work as part of a team as well as the being able to work with minimal supervision.

For an informal discussion, or for more information about the role or Blyth Sports Centre, please contact Adam Dixon on 622208 or adixon@bval.co.uk or Nicola Hargreaves on 622213 or nhargreaves@bval.co.uk

Manager – Systems and Support - Northumberland County Council

2013-05-15T23:00:00Z

Closing Date: 31 May 2013 12:00
Reference: CCS188
Location: County Hall
Salary: Band 8 | £29,236 - £32,800 per annum

Permanent.

This post will report to the Service Manager - Libraries and Front Office and is based at Country Hall, Morpeth there will be a requirement for travel around the county as the needs of the service dictate. Libraries and Front office is a recently established service area which has responsibility for Libraries, Tourist Information Centres, Customer Service Centres, this post has lead responsibility for the management and development of systems and processes for Northumberland's tourist information, library and front offices. This includes negotiation of purchase contracts such as library books, managing information and merchandise / stock and resources relating to Tourist Information Centres, and responsibility for the distribution of resources around the county for all service areas that fall within the remit of the front office.

Applicants should be educated to degree level or equivalent, have knowledge of practice and procedures and contemporary issues in relation to the role. You will also need an understanding of IT systems relating to Libraries and Tourist Information.

Manager – Tourism and Visitor Economy - Northumberland County Council

2013-05-15T23:00:00Z

Closing Date: 31 May 2013 12:00
Reference: CCS189
Location: County Hall
Salary: Band 8 | £29,236 - £32,800 per annum

Permanent.

You will have lead responsibility for managing and developing services and products relating to Tourism and the Visitor Economy for Northumberland, promoting local producer and tourism business sustainability so that visitors receive high quality, customer focused services, leading to a 6% growth in the visitor economy. This includes: developing, managing and monitoring initiatives to enhance Northumberland's visitor offer; overseeing the strategic management of visitor information to ensure that visitor needs are met; and promoting and developing outlets, sales, products and services to generate income for the local economy.

We are looking for someone with extensive experience and consistent successful managerial achievement within tourism/the visitor economy and a demonstrable track record of delivering outcomes that require collaborative approaches both within the organisation and with external partners. Success in building productive partnerships with key stakeholders, commercial acumen and the ability to identify, develop and deliver new products and services to meet customer needs are also required.

The interview/selection process is scheduled to take place on Monday 10th June.

Planning & MI Analyst - Home Group Limited

2013-05-06T23:00:00Z

Closing Date: 21 May 2013 23:59
Reference: 13/133
Location: Quorum Business Park, Newcastle Upon Tyne
Salary: £24,000 - £25,500 per annum

The Position

We are looking for two creative, ambitious people to join our existing team and expand our capabilities to ensure consistent and efficient delivery of reporting within the customer services function of the business. This is an opportunity to help shape future reporting in the business building on our existing systems to create a full suite of MI in all stages of the customer process, from planning to delivery.

Are you a creative person who can adapt to suit the customer at a minutes notice? Are you willing to drive through barriers to demonstrate your creativity? Do you have the following skills or experience?

VBA programming (Excel preferred)
SQL scripting (VBA preferred)
Planning methodology (Call Centre)
Report creation/writing
Report Analysis and commentary
Advanced Excel
Workforce Management software (Blue Pumpkin and CMS preferred)

The Business

We were founded in the North East in the 1930's and are a social enterprise and a charity with a turnover of over £300m. We're one of the UK's largest providers of high quality housing and supported housing services and products.

Our role is to provide general needs housing and supported housing services targeted towards helping some of society's most vulnerable people take control of their own lives.

We have over 3,500 colleagues around the UK spread out around over 100 different locations from Scotland to Cornwall. Our head office is based at Gosforth Park Way, Gosforth and our customer contact centre is located at Quorum Business Park.

The Department

The Resource Planning cycle is executed for the Home Group Customer Service Centre, areas adopted are Planning, Scheduling, Real-Time, and MI. You will be responsible for delivering fast, easy to use, accurate data and always looking to continually improving MI to support the Customer Service Centre to drive operational performance. You will also be providing MI and analysis for the wider operation and executive teams.

You

The successful candidates will be highly numerate, innovative and motivated with experience of delivering complex data in a high pressure environment and the ability to develop key working relationships within the organisation and with relevant external parties.

If you feel this role meets your current and future aspirations we want to hear from you.

What we'll give you in return

Our ‘My home package' for full time colleagues includes competitive salaries, performance related pay, a contributory occupational money-purchase pension scheme with life assurance and long terms disability insurance, 25 days paid holiday a year - rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, salary sacrifice schemes including cycle and car.

With fantastic progression opportunities and a full training programme for successful applicants, Home Group can support you in supporting our customers and reaching your full potential.

Project Support Worker - Home Group Limited

2013-05-09T23:00:00Z

Closing Date: 26 May 2013 23:59
Reference: 13/146
Location: Aylesbury
Salary: £13,000 - £18,000 per annum

The Bearbrook place service is in Aylesbury, Buckinghamshire. The service offers supported accommodation for homeless young people and adults, who are aged between 16 and 49, single and not seeking to live with a partner, homeless or in housing need and in need of support.

You will support and undertake support planning and co-ordinate/manage a number of support plans and other relevant duties in support of both the provision of high quality support services and tenancy support to promote independent living as appropriate to generic client groups with diverse needs.

Ideally you will have experience of working with vulnerable people in housing related social care setting. Excellent communication skills and an understanding of confidentiality are essential for success in this role. You will be client focused with experience of devising successful specialist interventions tailor-made to individual needs.

This role will see you working on a rota basis, covering a service that is supported 24/7 including on call working. You will need to have a flexible approaching to your working hours.

Due to the nature of the post it is essential that you hold a full drivers license and have access to your own vehicle for transport.

Please note that any offer of employment will be subject to enhanced CRB clearance, the costs of which will be met by the employer.

School Crossing Patrol Officer - Redcar and Cleveland Borough Council

2013-02-13T00:00:00Z

Closing Date: 31 Aug 2013 12:00
Reference: AM6864
Location: Redcar & Cleveland Area
Salary: Grade A | SCP: 6 | £12,489 per annum per annum, pro rata

The Hourly Rate for this post is £6.47
Contracted hours: Various (term time only)
Number of hours: Various (Depending of site location)
Working pattern: AM & PM

Neighbourhood Management are looking to appoint a number of School Crossing Patrols at various locations across the Borough.

The role of a School Crossing Patrol is to assist in the provision of a safe road crossing service throughout the Redcar & Cleveland area. The successful applicant will require good traffic awareness, an understanding of the needs of children and public using the School Crossing Patrol service, be reliable and have a friendly disposition and be able to work outdoors in all-weather conditions.

For further details please contact Bev Brown on 07799657184

The authority is committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff and volunteers to share this commitment and an enhanced CRB disclosure will be sought.

Redcar & Cleveland Council have an attractive benefits package including:-

- Generous annual leave (min 28 days)
- Flexible working hours
- Final salary pension scheme
- Family friendly benefits
- Childcare voucher scheme
- Staff discount scheme
- Discount leisure facilities

Seasonal Civil Enforcement Officers (Parking) - Scarborough Borough Council

2013-05-12T23:00:00Z

Closing Date: 20 May 2013 23:59
Reference:
Location: Whitby and Scarborough
Salary: £12,489 per annum

Parking Services provides a range of frontline services to Scarborough Borough Council and its stakeholders. It is directly responsible for the day-to-day operation, cleaning; maintenance, servicing and repair of pay and display machinery throughout the Borough.

We are looking for enthusiastic, competent, well organised and highly motivated team players to join Parking Services on a Seasonal contract until 2 September 2013. The posts provide an excellent opportunity to broaden your knowledge of the Borough whilst working outside during the main summer season.

There are 3 vacancies, 2 are based in Whitby and 1 in Scarborough.

The Applicant

You must possess the following attributes:-

experience of dealing with the public face to face
a firm but friendly approach
be able to communicate clearly and tactfully when dealing with members of the public
be able to deal with members of the public who may be angry, aggressive or upset
be able to use handheld computers or computerised equipment
be able to work outdoors for long periods in all weathers
be conscientious, reliable, numerate, and flexible
be able to write clearly and keep accurate daily enforcement records
the ability to work on a rota system that will include weekends and bank holidays and early evenings

The Post is subject to a Disclosure and Barring Service check.

If you would like further details or an informal discussion about these opportunities, please contact John Agar (01723) 383644 or Jane Wilson on (01723) 383582.

Site and Information Assistant - Northumberland County Council

2013-05-11T23:00:00Z

Closing Date: 24 May 2013 12:00
Reference: HNS83
Location: Plessey Woods and Bolam Lake Country Parks
Salary: Not specified

Sun- Fri Band 2 (£7.19 - £8.00 per hour)
Sat Band 3 (£8.15 - £8.72 per hour)

Required to assist with the provision of a high quality visitor service at Plessey Woods near Bedlington and Bolam Lake near Belsay.

You must have good communication skills and a pleasant and friendly manner when dealing with the general public. Experience of supervising staff including working with volunteers, providing information to the public and handling cash is desirable. Knowledge and/or training in first aid is desirable along with basic conservation skills. You will need to be able to work at either of the Country Parks.

You will be working on a rota basis with other staff at weekends, Bank Holidays and Monday to Friday during the school holidays.

Further information about the parks can be found on the Council's web site.

Temporary Housing Support Assistant - Four Housing Group Limited

2013-05-14T23:00:00Z

Closing Date: 22 May 2013 12:00
Reference:
Location: Durham
Salary: Grade 2 | £16,330 - £20,782 per annum

Reporting to the Senior Supported Housing Officer, you will be required to provide support to the Housing Operations team to ensure that they deliver an excellent service to all new and existing customers.

Your principle duties will include:

Provide a reception service that ensures customers are seen and their queries are dealt with, or passed to the appropriate staff member in a timely manner.
Take all rent payments over the counter, as necessary.
Request tenancy references and produce packs.
Assist in the preparation of current arrears cases being referred for court action and provide support to officers to maximise rental income.
Provide general tenancy advice and any administration duties on matters such as tenancy terminations, mutual exchanges, successions, transfers, assignations and housing options.
Co-ordinate Health and Safety checks, prepare relevant documentation, check actions have been completed and typing up paperwork.

The ideal candidate will have:

GCSE or equivalent in Maths and English
Experience of dealing with members of the public in a customer service environment face to face/ telephone.
Experience in a clerical/administrative role.
Experience of maintaining manual and computer based information systems.

Staff benefits

In return we can offer you:

25 days annual leave, rising to 30 days after 5 continual year's service.
Access to Simply Health
Training
Childcare voucher scheme
Pension